Shipping & Returns
Shipping Policy
🕹️ Live Rip & Ship Orders
All items purchased on StillRippinTCG.com are opened live during our Twitch, YouTube, or TikTok streams. Be sure to include your username and platform at checkout so we can match your order on stream.
🚚 Shipping Options
We offer multiple shipping choices to fit your needs:
• Hits Only – $5
You’ll receive only the hits (ultra rares, full arts, alt arts, etc.). Bulk commons and uncommons will not be included.
• With Bulk – $10
You’ll receive all cards from your ripped packs, including commons, uncommons, and code cards (if applicable).
• Sealed Products – Rates Based on Weight
Sealed items (booster boxes, tins, ETBs) are shipped unopened. Shipping cost is calculated at checkout based on total weight:
- 0–0.5 lbs: $5
- 0.5–2 lbs: $8
- 2–5 lbs: $12
- 5+ lbs: $15+
• Hold My Order – FREE
Choose this if you’d like us to hold your cards to combine with future orders. Great for saving on shipping!
When you’re ready to ship, simply purchase the “Ship My Order” product with your preferred shipping method (Hits Only or With Bulk).
📬 Shipping Timelines
• Orders are typically shipped within 12-24 hours after your rip (or after you request shipping if you’re holding).
• You’ll receive tracking via email once your order ships.
🚨 Important Notes
• Be sure to include your stream username & platform at checkout to avoid delays.
• We do not automatically ship—if you select “Hold My Order,” your cards will be safely stored until you check out with a Ship My Order.
• All sales are final. No refunds or returns, as products are opened live and customized per order.
• We are not responsible for lost or damaged mail once an item has been handed to the carrier, but we will always do our best to assist you.
Return & Exchange Policy
All sales are final. Due to the nature of trading card products—especially items opened live on stream—we do not accept returns or exchanges once a product has been purchased.
🔄 Live Rip & Ship Products
Items purchased to be opened live on stream are customized per customer request and cannot be returned or refunded. This includes:
• Booster packs opened on stream
• Mystery bundles or curated hits
• Any orders marked “Rip Live” at checkout
We film every stream, and all rips are conducted transparently with live footage to protect both buyer and seller.
📦 Sealed Product Orders
All sales of sealed products are final. Due to the collectible nature and fluctuating market value of trading card products, we do not accept returns or exchanges on sealed items.
•Cancellations can be requested prior to shipment but are subject to a 6% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made. By placing an order, you agree to these terms.
•Please contact us at info@StillRippinTCG.com before sending any return.
❌ Damaged or Missing Items
If your package arrives damaged or with missing items, contact us within 48 hours of delivery at info@StillRippinTCG.com with:
• Your order number
• Clear photos of the package and contents
• Any relevant tracking details
We’ll do our best to investigate and make things right where appropriate.